Health & Safety

"Safety Is No Accident"

Health and Safety is integral to our business activities and we recognise and understand our responsibilities. We adhere to legislation including the Health and Safety at Work Act 1974, are compliant with ISO 45001 and registered with CHAS.

We strive for continuous improvement in our standards and aim to achieve a safe, risk free working environment. We have produced a comprehensive Health and Safety Policy and all management and site staff receive full training, which is constantly monitored and updated and refresher courses undertaken. Our policy is reviewed annually and revised to reflect any changes in legislation.


As a company we expect our employees, subcontractors and suppliers to comply with our Health and Safety Policy and to take individual responsibility to ensure that work is carried out to a high standard, without risk to themselves or others. 


Consultation with employees, clients and our external consultants is an important part of our practices and it is through this process that we set targets to monitor our methods and performance.

ISO 45001: 2018 SSIP

Certificate Number: 6491-

Expiry - 8th Jan 2023

ISOQAR Limited, Alcumus Certification

CHAS - 2831


Our Environment

The importance of protecting our environment is a key responsibility of our company. We have obtained the ISO 14001 standard and are committed to operating responsibly, not just to comply with regulations and codes of practice but to play our part in safeguarding the environment for the future.

Our environmental commitments are integral to the daily running of our business. Our aims to increase recycling, minimise waste, reduce our carbon footprint and efficiently manage our business are just the start of our efforts to reduce our impact.

Our Environmental Policy provides the backbone to our commitments and is communicated to all our employees to ensure its success. Training is provided and regular updates given to keep abreast of latest research and findings. The policy is reviewed annually and our objectives measured. The targets set within the policy are reviewed and reported on regularly to make sure we are providing the necessary resources to meet them.

The use of sustainable methods in construction is something we have been implementing for a number of years. We have a wealth of experience with sustainable technology such as exhaust air heat recovery and rainwater harvesting and have completed many projects with BREEAM status or Code for Sustainable Homes.

ISO 14001: 2015

6491-EMS- 001

Expiry - 8th Jan 2023

ISOQAR Limited, Alcumus Certification

NHER - 2029


Customer focus is at the heart of our business and delivering the highest quality of service is our ultimate goal for sustained success.

All of our services are quality assured to ISO 9001. Our quality management system forms the basis of our operations across the business and we employ an external quality assurance consultant to ensure compliance across all business activities.

In the pursuit of continuous improvement, we measure customer satisfaction and the feedback gained plays an integral role in compiling key performance indicators.

By using performance indicators and monitoring ourselves regularly, clients can be assured of the quality they can expect to receive when working with us. We listen and work with our clients closely to ensure our services add value and exceed expectation every step of the way.

ISO 9001: 2015

6491-QMS- 001

Expiry - 8th Jan 2023

ISOQAR Limited, Alcumus Certification

NHBC - 58857


Corporate Social Responsibility

Buxton understands as a company we have a responsibility towards our employees, customers, supply chain and community. 

We are committed to our workforce and recognise the need to attract, recruit and retain employees with the attributes and experience necessary for the continued development of our business.

Buxton offers a range of training opportunities including trainee development programmes, sponsoring staff to obtain further education qualifications and supporting local labour initiatives. Staff loyalty is excellent and evident as many build their careers with us.

Maintaining high standards of business conduct is essential to enhance our overall performance, build trust and preserve and improve our reputation with customers.


At Buxton we believe we can help to build a sustainable future by delivering positive economic and social outcomes for our customers. 

We aim to meet sustainability challenges by making a firm commitment to sustainable development. We respond to the needs of our customers through responsible operations and work in partnership with them to deliver quality projects, without unnecessary impact on the environment. Wherever possible we purchase materials and components with a reduced environmental impact and source them locally.

Buxton has an environmental policy and management system accredited to ISO 14001. We have a wealth of experience with sustainable methods and technologies and have completed many projects which have achieved BREEAM status or Code for Sustainable Homes.

We promote excellent community relations and consider the wider impact on the communities in which we work. Buxton takes a proactive approach on all projects to consult with stakeholders and end users and creates opportunities for local people to become involved in our projects with an emphasis on inclusion.


At Buxton, we fully recognise the importance of regular, clear and consistent reporting, effective communication and open, honest relationships both with our client and with associated stakeholders. 

Our Head of Quality & Aftercare, Graham Wrigglesworth, and his dedicated team, ensure that our clients are completely satisfied with the service received from us. The team will carry out visits to your project, completing a site visit record and noting any items to be monitored. They will discuss their findings with the project team, using the results for future workshops, technical alerts and examples of high-quality work. The Aftercare team also ensure that any defects are responded to and rectified in a timely manner, within the agreed Defects Liability Period.

We have a tried-and-tested process for management of any issues reported during the Defects Liability Period (DLP), which begins with ensuring from the outset that all sub-contractors fully understand and buy into their contractual requirements for response times post-handover. We have in the past, where the contract required it, incorporated the Soft Landings framework or a similar system into our handover process, which provides allotted times for a “surgery” for new occupiers to discuss their issues with the Aftercare Manager for the first few weeks.

In order to review our project performance, we use Customer Satisfaction Surveys to provide feedback on all our operations, these are sent out at three points, Mid Contract, Handover and End of Defects. The responses to these surveys are used to compile our Key Performance Indicators which are of paramount importance at Buxton. They are a fundamental part of our service provision, allowing the measurement of performance against targets or benchmarks and also to measure and demonstrate continuous improvement. 

We utilise our customers comments to shape the way forward for future projects and to benchmark our performance by identifying any areas for improvement and for  celebrating what we do well within the business. Customer care is a requirement of everyone working for Buxton, including site operatives, subcontractors, office support / administration staff and senior management. Therefore, we provide the training and support for our teams to ensure they are equipped with the knowledge and the skills to provide this. Ultimately, the sustained success of our core business relies upon the quality of delivery and the extent to which we exceed our client’s and our own expectations. 

Equality & Respect

Buxton is committed to equality and our equal opportunity and diversity policies are adopted throughout our organisation and endorsed by all staff. We understand our legal and ethical obligations as a fair employer and do not tolerate discrimination.


We ensure the health, safety and well-being of all our employees and are dedicated to providing an inclusive working environment.

We view diversity as an asset to our business and embrace a diverse workforce. From our recruitment processes through to the treatment of our employees, customers and the communities in which we work, we consistently monitor and evaluate our practices to ensure compliance, fairness and maintenance of our standards.

We condemn any behavior that would treat anyone less favourably than another on the grounds of age, sex, religion or disability and always make, wherever possible, any reasonable adjustments or arrangements to overcome a disadvantage.



Modern slavery encompasses slavery, servitude, human trafficking and forced labour. This policy explains Buxton Building Contractors Ltd approach to modern slavery and sets out what you should do if you believe that any form of modern slavery is taking place within our business or supply chain. This policy applies to all individuals working on Buxton Building Contractors Ltd site in any form, including agency workers, volunteers or contractors.

Our policy

Buxton Building Contractors Ltd has a zero-tolerance approach to any form of modern slavery. We are committed to acting ethically and with integrity and transparency in all business dealings and to putting effective systems and controls in place to safeguard against any form of modern slavery taking place within the business or our supply chain. We accept that we have a responsibility to ensure, through our due diligence processes and so far as is possible, that workers are not being exploited, that they are safe and that relevant employment, health and safety, and human rights laws and standards are being adhered to, including freedom of movement and communication. If we believe that these rules are not being adhered to, we will notify the relevant authorities.

The prevention, detection and reporting of modern slavery in any part of  business or supply chain, whether in the UK or abroad, is the responsibility of everyone working for Buxton Building Contractors Ltd. 

Anti-Slavery Policy
Supply Chain

During the 97 years we have been trading as a main contractor, we have established successful relationships with our sub-contractors and suppliers with many of these companies having grown in tandem with us over the years.

We insist on complete transparency in all areas including cost, quality, delivery and problem-solving, our supply chain partners are obliged to gain and demonstrate commitment and understanding relating to these criteria.

Established procurement procedures provide value for money; ensure quality and achieve programme. 

Once we are satisfied that bids are compliant we ask our sub-contractors and suppliers for alternatives as part of our value engineering exercise. These proposals are discussed with the project team to verify their acceptability.

Close working relationships enable us to provide the quality demanded by our customers. These relationships form the basis of our Partnership arrangements from which our bench-marking system has evolved, incorporating KPI’s that provide customers with consistent quality and performance.
All subcontractors and suppliers are pre-qualified under our QMS procedures. Partnering takes this process a stage further ensuring effective three-way communication and inter-action.
Regular meetings held between all stakeholders, including key supply chain partners keep everyone informed and concurrent and allow value engineering initiatives and exchange of ideas resulting in ownership of project delivery being spread throughout the team, enhancing respect for each member’s role.

Green Procurement

As an ISO 14001 company we are always seeking ways to reduce our environmental impact and have completed a number of BREEAM, Passivhaus and Code for Sustainable Homes projects.


We have experience in using latest green technologies such as PV, heat pumps, heat recovery, rainwater harvesting, insulation, water saving devices, energy efficient glass etc.


Our buying department ensures that all forest products are sustainably sourced, we require full FSC/PEFC chain of custody certification for all timber products supplied.  


Wherever possible we choose manufacturers who have achieved the BRE Standard, BES 6001 which promotes responsible sourcing of construction products.


To reduce our carbon footprint, we source heavy materials such as concrete, bricks and blocks from manufacturers in the local area and wherever possible extend this to our other suppliers and subcontractors.


We attempt to limit the quantity of waste produced and sent to landfill, this can be achieved a number of ways including ordering correct quantities, reducing packaging and recycling waste materials.

Connect with us

Buxton Building Contractors Limited

Cedar House, 91 High Street




01883 348921 

Our head office reception is 


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