Buxton was appointed to deliver key elements of the Canterbury Journey programme at Canterbury Cathedral, within the precincts of this UNESCO World Heritage Site. Alongside significant public realm improvements, the works included the delivery of the new visitor centre, which presented a major engineering and temporary works challenge in a highly constrained, live environment. Construction of the visitor centre required extensive temporary propping and structural support to protect surrounding historic buildings. Significant underpinning was undertaken to safeguard the neighbouring hotel and existing structures, with movements carefully monitored throughout. All works were meticulously sequenced to maintain stability while keeping the site operational, ensuring the cathedral and surrounding facilities remained accessible to visitors at all times. Archaeological sensitivity was central to the programme. Excavations were carefully managed, with close liaison between specialist archaeologists and the site team. Works were adapted in response to findings, ensuring heritage assets below ground were protected and recorded appropriately. Across the wider precincts, Buxton re-paved historic surfaces and installed new drainage to improve surface water management. Levels were carefully adjusted to enhance accessibility while preserving the character of the setting. Logistics planning was critical, with deliveries, plant movements and waste removal tightly controlled to minimise disruption in one of the country’s busiest heritage destinations. The scheme required detailed planning around tourist flows, services and major religious events. Safe pedestrian routes were maintained at all times, with clear segregation between construction activity and the public. This project demonstrates Buxton’s ability to deliver complex heritage schemes that combine heavy structural intervention with sensitive restoration, archaeological stewardship and rigorous visitor management.